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FIVE Signs That Show Your Team Is Suffering From Workplace Complacency

  • Caduceuslane Digital Solutions Account
  • Nov 16, 2023
  • 3 min read

Updated: May 8, 2024

Workplace complacency is a psychological state where employees find themselves ceasing to think or find new solutions to the daily problems they face and merely follow routine. When employees operate on “autopilot mode”, they operate automatically instead of mindfully. Such issue can lead to underperformance and lower client satisfaction, which eventually affects your company’s market share negatively.

The most important thing to understand about workplace complacency is that it does not only affect individuals negatively. However, it can cause multiple issues to an entire entity, but what are the causes of workplace complacency?


1. Technical Overconfidence

Employees who think highly of their technical abilities and are not challenged with new applications on their work might fall victims to complacency. That is why it is extremely important to challenge them with new applications, techniques, and problems to solve to ensure they are not surrendering to operating on “auto-pilot mode”.

2. Absence of Accountability

With the absence of any sort of evaluation of a professional’s performance, they are prone to become more complacent regarding their daily tasks. Make sure to recognize and reward worthy employees and take corrective measures with those who are not performing well to ensure solving such issue.

3. Slow Growth

Companies that grow slowly and does not change their standard procedures to maintain their pace regarding the market’s dynamics have employees who can easily feel bored and complacent regarding their jobs.

4. Lack of Autonomy

True leaders are the ones who invest in their teams to become more stable and independent through adopting autonomy as an internal culture. Studies show that professional teams that lack autonomy are usually more prone to face workplace complacency, since they do not meet any forms of professional challenges in their careers or hold responsibilities.


But, what are the signs that show that your employees might face workplace complacency?

1. Shortcuts

Engaged employees tend to work with the aim to achieve high standards of quality, while disengaged, complacent employees tend to take shortcuts and cut corners, which would affect the outcome quality and may cause quality and delivery deviations.

2. Rigidity in Following Rules

Complacent employees tend to rigidly follow corporate rules not out of dedication, but because it saves efforts when compared with reflecting and studying certain regulations that no longer serve the good of the company or reflect the market dynamics to suggest or recommend modifying them.

3. Excuses

When the sense of responsibility decreases, most employees do not tend to take ownership or hold themselves accountable for any deviations or mistakes. Instead, they search for excuses that can make them feel better about their mistakes.

4. Silence

A healthy work environment is one that fosters a conversational space between management and employees. When employees don’t address any issues, suggestions or recommendations, or even complaints regarding any internal matter, this probably means they do not feel ownership or belonging to the workplace and they are most probably disengaged.

5. Staying in the Comfort Zone

Companies that have the ability to take calculated risks are the only ones who find themselves capable of surviving in a highly-competitive market, and their employees must have the same mindset. However, most complacent employees are not risk takers. They might cut corners for their own ease, but they never put much effort to make a real change that might get them out of their comfort zone.


You might think now that workplace complacency is a tough nut to crack! However, there are multiple solutions that can seamlessly overcome such issue if they are applied correctly!

We will tackle each one of these solutions in future blogs. But, until then, we ensure you that The Tournament can address all these complacency-related issues seamlessly with few simple clicks!

The Tournament is a virtual training solution, through which you can plan long-term trainings and development plans in competition-based modules that integrate multiple learning engagement tools and solutions to overcome workplace disengagement and complacency!

To know more about The Tournament, visit the Features page.

 
 
 

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